jilione Terms & Conditions

1.1 Minimum Age. You must be at least twenty-one (21) years of age to register a jilione account or use any jilione service. This requirement is mandatory under PAGCOR regulations governing online casino and gaming operations in the Philippines. jilione enforces this requirement through Know Your Customer (KYC) identity verification, which must be completed before any withdrawal is processed. If jilione determines at any point that a user is under 21 years of age, the account will be immediately suspended, all pending transactions will be placed on hold, and the matter will be reviewed in accordance with applicable regulations.

1.2 Geographic Eligibility. jilione's services are intended for use by Philippine residents and by individuals accessing the platform from jurisdictions where online gambling is lawful. It is the sole responsibility of the user to determine whether accessing jilione's services is legal in their jurisdiction. jilione reserves the right to restrict access from jurisdictions where providing such services is prohibited.

1.3 One Account Per Person. Each individual is permitted to hold only one (1) jilione account. Creating duplicate or multiple accounts — whether for the purpose of claiming multiple bonuses, circumventing account restrictions, or any other reason — is strictly prohibited. jilione reserves the right to merge or close duplicate accounts and to forfeit any bonuses associated with such accounts.

1.4 Accurate Registration Information. When registering a jilione account, you must provide accurate, current, and complete information including your legal name, date of birth, valid Philippine mobile number, and any other information requested during the registration or KYC process. Providing false or misleading information constitutes a material breach of these Terms and may result in account suspension and forfeiture of funds.

1.5 KYC Verification. jilione may require you to provide documentary proof of identity and age at any time, including before processing withdrawals. Acceptable documents include valid Philippine government-issued IDs such as UMID, PhilSys National ID, Passport, or Driver's License. Failure to provide satisfactory documentation within the specified timeframe may result in the suspension of withdrawal privileges or account termination.

2.1 Login Credentials. You are solely responsible for maintaining the confidentiality of your jilione username, password, and any one-time PINs (OTPs) associated with your account. You must not share your login credentials with any third party. jilione will never request your password through live chat, email, or any other communication channel. If you receive any such request, treat it as fraudulent and contact jilione support immediately.

2.2 Unauthorized Access. You must notify jilione immediately if you suspect or discover that your account has been accessed without your authorization. jilione will take reasonable steps to secure the account pending investigation. jilione is not liable for any losses arising from unauthorized access to your account where you have failed to maintain the security of your login credentials.

2.3 Account Activity. You are responsible for all activity conducted through your jilione account, whether or not authorized by you. Bets placed, deposits made, and bonuses claimed via your account are considered your actions unless jilione determines otherwise through a formal investigation.

2.4 Device Security. You are responsible for ensuring that the devices used to access your jilione account are free from malware, keyloggers, and other malicious software. jilione strongly recommends using the "Keep me signed in" feature only on personal, secure devices — not on shared or public terminals.

3.1 Supported Payment Methods. jilione currently supports the following Philippine payment methods: GCash, Maya (PayMaya), QR Ph, GrabPay, BPI Online Banking, BDO Online Banking, Metrobank Online Banking, and 7-Eleven CLiQQ. Accepted payment methods are subject to change without prior notice. jilione does not accept deposits from payment methods belonging to third parties — all deposits must originate from a payment account registered in your own name.

3.2 Minimum Deposit. The minimum deposit amount is Philippine Peso (₱) 100 for most payment methods. Minimum amounts may vary by payment method and are displayed at the point of transaction.

3.3 Withdrawal Processing. Withdrawal requests are subject to KYC verification. GCash withdrawals typically process within 5–30 minutes. Bank transfer withdrawals (BPI, BDO, Metrobank) typically process within 1–3 hours during normal operating conditions. Processing times may be longer during peak periods, bank maintenance windows, or where additional verification is required. jilione reserves the right to conduct enhanced due diligence on withdrawal requests, which may extend processing times.

3.4 Withdrawal Conditions. Withdrawals will only be processed to a payment account registered in the same name as the jilione account. Withdrawals to third-party accounts are strictly prohibited. Bonus funds are subject to wagering requirements and may not be withdrawn until those requirements are met. jilione may withhold withdrawal processing pending satisfactory KYC documentation.

3.5 Currency. All transactions on the jilione platform are conducted in Philippine Peso (₱ / PHP). jilione is not responsible for any currency conversion fees applied by your bank or e-wallet provider.

4.1 General Bonus Terms. All promotional offers provided by jilione are subject to specific terms and conditions that are communicated at the time the offer is presented. These Terms constitute the general framework; individual promotion pages specify wagering requirements, eligible games, minimum deposit thresholds, time limits, and maximum withdrawal amounts applicable to each offer.

4.2 Wagering Requirements. Bonus funds credited to a jilione account are subject to a wagering requirement before they may be converted to withdrawable funds. The applicable wagering multiplier is stated on each individual promotion. As a general rule, slots contribute 100% toward wagering requirements while live casino games may contribute a lower percentage as specified per promotion.

4.3 One Bonus Per Promotion Per Account. Each jilione promotional offer is available once per eligible player, per promotion period. Attempting to claim the same promotion through multiple accounts or through referral abuse is prohibited and will result in account suspension and forfeiture of bonus funds.

4.4 Abuse and Misuse. jilione reserves the right to withhold, modify, or cancel bonus funds and associated winnings if jilione reasonably believes that a player has engaged in bonus abuse, including but not limited to: exploiting low-house-edge games to complete wagering requirements in a manner inconsistent with normal recreational play, using automated software to complete wagering, or coordinating with other players to meet wagering thresholds artificially.

4.5 Promotional Changes. jilione reserves the right to modify, suspend, or withdraw any promotional offer at any time. Changes will be communicated via the jilione promotions page. Continued participation in a promotion after changes are posted constitutes acceptance of the revised terms.

5.1 Game Outcomes. All jilione casino games use certified Random Number Generator (RNG) technology audited by independent testing laboratories. Game outcomes are determined by these systems and are not influenced by jilione or by any third party. Published Return-to-Player (RTP) percentages are calculated over statistically significant sample sizes and represent long-term averages; individual session outcomes may deviate significantly.

5.2 Technical Errors. In the event of a technical error, malfunction, or system failure that affects the outcome of a game, jilione reserves the right to void the affected bet and refund the wagered amount to the player's account. jilione is not obligated to honour winnings resulting from technical errors, software malfunctions, or incorrect game displays.

5.3 Bet Finality. Once a bet has been confirmed and accepted by the jilione system, it is final and cannot be reversed by the player. If a player disconnects during an active bet, the bet will be settled according to the game's recorded state at the point of disconnection.

5.4 Sabong Specific Rules. Sabong live betting on the jilione platform is subject to the rules of the specific sabong event as determined by the licensed event organizer. In the event of a draw, cancellation, or other event-specific outcome, jilione's sabong betting rules as published on the relevant game page shall govern settlement. jilione is not responsible for decisions made by the event organizer regarding fight outcomes.

6.1 Prohibited Activities. The following activities are strictly prohibited on the jilione platform:

• Using automated software, bots, scripts, or any mechanical or electronic aid to interact with jilione games or the platform
• Colluding with other players to gain an unfair advantage in any game
• Exploiting software vulnerabilities, errors, or loopholes to obtain credits or winnings
• Attempting to reverse-engineer, decompile, or tamper with jilione platform software
• Using fraudulent payment methods or chargebacks to obtain casino credits
• Engaging in any activity that jilione reasonably determines to constitute match-fixing, arbitrage betting, or coordinated wagering against the house
• Accessing the platform using a VPN or proxy to circumvent geographic or account restrictions

6.2 Consequences. Violation of any prohibition in Section 6.1 will result in immediate account suspension, investigation, forfeiture of all balances and pending winnings, and where applicable, reporting to PAGCOR and Philippine law enforcement authorities.

6.3 Chargebacks. Any player who initiates a chargeback or payment reversal through their bank, e-wallet, or payment provider after making a deposit to jilione will have their account suspended pending investigation. Where jilione determines that a chargeback constitutes fraudulent conduct, jilione reserves the right to pursue recovery of funds through civil and criminal legal channels available under Philippine law.

7.1 Responsible Gaming Commitment. jilione is committed to promoting responsible gambling. The platform provides all registered players with tools to manage their gambling activity, including daily, weekly, and monthly deposit limits; session time reminders; loss limits; reality check notifications; cool-down periods; and self-exclusion options ranging from 24 hours to permanent exclusion. These tools are accessible directly from the Responsible Gaming section of every jilione account.

7.2 Self-Exclusion. Any player who wishes to restrict their access to jilione may activate self-exclusion at any time through their account settings or by contacting jilione support. During a self-exclusion period, the account will be locked and no deposits will be accepted. jilione will take reasonable technical steps to prevent re-registration during an active exclusion period. Players who are under a permanent self-exclusion must not attempt to create new accounts on the jilione platform.

7.3 Minor Protection. jilione takes the protection of minors seriously. The platform must not be accessed by any person under the age of 21. If you become aware that a minor is using a jilione account registered in your name, you must notify jilione immediately and take steps to prevent further access.

7.4 Help Resources. Players who believe they or someone they know may have a gambling problem are encouraged to seek support. jilione's 24/7 live chat support can direct players to appropriate resources. The PAGCOR responsible gaming framework provides additional guidance and support for Philippine players experiencing problem gambling.

8.1 jilione's Right to Suspend. jilione reserves the right to suspend or terminate any account at any time and without prior notice if jilione reasonably believes that: (a) the user has violated these Terms; (b) the account has been used for fraudulent, illegal, or prohibited activities; (c) the user has provided false registration information; (d) a chargeback has been initiated; or (e) continued operation of the account poses a regulatory, legal, or reputational risk to jilione.

8.2 Voluntary Closure. Players who wish to close their jilione account voluntarily may do so by contacting jilione support. Upon verification of identity, any remaining balance will be returned to the player's registered payment method after deducting any outstanding bonus fund obligations. Accounts subject to active investigations may not be closed until the investigation is concluded.

8.3 Dormant Accounts. Accounts that have not recorded any login or transaction activity for a period of twelve (12) months are classified as dormant. jilione may apply a monthly dormancy administration fee to such accounts in accordance with the prevailing fee schedule. Players will be notified via their registered mobile number before dormancy fees are applied.

9.1 Service Availability. jilione aims to maintain platform availability 24 hours a day, 7 days a week. However, jilione does not guarantee uninterrupted access to the platform and accepts no liability for losses arising from scheduled or unscheduled maintenance, technical failures, third-party service outages, or events beyond jilione's reasonable control.

9.2 Exclusion of Consequential Losses. To the fullest extent permitted by applicable Philippine law, jilione shall not be liable for any indirect, incidental, special, consequential, or punitive losses, including but not limited to loss of profits, loss of data, or loss of goodwill arising from your use of or inability to use the jilione platform.

9.3 Gambling Losses. jilione is not liable for gambling losses incurred by players. By accepting these Terms, you acknowledge that gambling involves financial risk and that losses are a foreseeable and accepted consequence of participation.

9.4 Maximum Liability. Where jilione is found liable to a player by a court or regulatory authority, jilione's maximum aggregate liability to that player shall not exceed the total net deposits made by the player to jilione in the thirty (30) days preceding the event giving rise to the claim.

10.1 Amendments. jilione reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the contact details on file (typically the registered mobile number) at least seven (7) days before the changes take effect, except where immediate changes are required to comply with regulatory requirements or to address urgent security concerns. Continued use of the jilione platform following the effective date of amended Terms constitutes your acceptance of those changes.

10.2 Governing Law. These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

10.3 Regulatory Compliance. jilione operates in accordance with applicable PAGCOR regulations and any other applicable Philippine gaming laws. In the event of any conflict between these Terms and applicable law or regulation, the applicable law or regulation shall prevail.

10.4 Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from these Terms and the remaining provisions shall continue in full force and effect.

10.5 Entire Agreement. These Terms, together with the jilione Privacy Policy and any specific game or promotion rules published on the platform, constitute the entire agreement between you and jilione with respect to your use of the platform and supersede all prior agreements, representations, and understandings.

10.6 Contact. For questions regarding these Terms, please contact jilione's support team via 24/7 live chat on the platform. Our support email is [email protected] (plain text — not a clickable link).